This Privacy Policy applies to the omtogel (omtogel.bar) platform and all its services. By using the site, you agree to this policy.
1. Introduction & Commitment
Omtogel is a trusted online gaming platform committed to providing a safe and transparent environment for members in Bangladesh. Our Privacy Policy explains what information omtogel collects, why it is collected, and how it is used and kept secure.
We believe data protection is not just a legal obligation — it is an ethical responsibility to our members. That is why omtogel's Privacy Policy is written in plain language, so every member can understand where their information goes.
This policy applies to the omtogel website, mobile app, and all related services. By accessing the site or creating an account, you agree to this Privacy Policy.
2. What Information We Collect
Omtogel collects member information in several ways. Details are provided below:
Information collected at registration:
- Full Name, Date of Birth
- Email address and mobile number
- Residential Address
- Preferred Username
Information collected during KYC verification:
- National ID or passport number and scan
- Copy of bank statement or utility bill
- Proof of Payment Account Ownership
Information collected automatically during use:
- IP address and device type
- Browser version & operating system
- Time spent on site and pages visited
- Gaming activity and betting history
- Transaction History
| Data Type | Purpose of Collection | Required? |
|---|---|---|
| Full Name & Date of Birth | Identity Verification | Yes |
| Email and Mobile | Contact & Security | Yes |
| ID Document Scan | KYC Legal Obligations | For Withdrawals |
| IP Address | Security & Fraud Prevention | Automatic |
| Gaming History | Service Improvement | Automatic |
3. Use of Information
Omtogel uses the information it collects solely for the following purposes:
- Account Management: For account creation, login security, and maintaining membership.
- Service Delivery: To facilitate gaming, deposits, withdrawals, and promotional benefits.
- Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
- Legal Obligations: To share information with relevant authorities to comply with KYC and AML policies.
- Service Improvement: To analyze user experience and improve the platform.
- Contact: To provide important updates, transaction confirmations, and support.
- Promotional Communications: To send offers and bonus information to members who have given their consent.
Omtogel will never use your information for any purpose not stated in this Privacy Policy. If your information is needed for a new purpose, you will be notified in advance.
5. Data Protection Measures
Omtogel uses industry-standard technology and processes to protect your information:
- All data transfers are secured with 256-bit TLS/SSL encryption.
- Data stored on our servers is protected with AES-256 encryption.
- Regular security audits and penetration tests are conducted.
- Data access is limited to authorized staff only, and every access is logged.
- Two-factor authentication (2FA) is available for all members.
- An automated system is in place to detect suspicious activity.
Please note that 100% security on the internet cannot be guaranteed. omtogel makes every effort to provide maximum protection, but you are also responsible for keeping your password secure.
6. Cookie Policy
Omtogel uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential cookies: Required for login sessions and security. Disabling these will prevent the site from functioning properly.
- Functional cookies: Used to remember language preferences and theme settings.
- Analytics Cookies: Used to analyze site usage. No personal information is included.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.
7. Data Retention Period
Omtogel does not keep your information longer than necessary. The general rule is:
- Active account data: retained for the duration of the account.
- Closed account data: retained for up to 5 years as required by law.
- KYC documents: 5–7 years, as required by regulatory guidelines.
- Transaction records: retained for up to 7 years in accordance with financial regulations.
- Support conversations: retained for up to 3 years.
Upon expiry, data is securely deleted or anonymized.
8. Your Rights
As an omtogel member, you have the following rights regarding your personal information:
Right to Know
You may request to know what information omtogel holds about you.
Right to Rectification
Contact support to correct any inaccurate or outdated information.
Right to Erasure
You may request the deletion of information beyond what is required for legal obligations.
Right to Restrict Processing
You may request that your data be used only for specific purposes.
Right to Object
You may object to your data being used for marketing purposes.
Right to Data Portability
You may request your information in a machine-readable format.
To exercise these rights, contact the omtogel support team. Requests will be responded to within 30 days of receipt.
9. Privacy of Minors
Omtogel strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect information from minors.
If we have evidence that a minor has created an account, that account will be immediately closed and any collected data will be deleted.
If parents believe their child has registered on omtogel, please contact the support team immediately.
10. Third-Party Links & Services
The omtogel platform may integrate third-party services such as payment gateways or game providers. These third parties have their own privacy policies.
Omtogel is not responsible for the privacy practices of these third parties. However, we only work with partners who adhere to industry-standard security practices.
Only the minimum information necessary to process transactions is shared with payment partners.
11. Privacy Policy Changes
Omtogel may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
For significant changes, registered members will be notified via email or platform notification. Continued use of the site after any changes will be considered acceptance of the updated policy.
12. Contact
Contact us for any privacy-related questions or concerns:
- Email: [email protected]
- Support Hours: 7 days a week, 10:00 AM – 10:00 PM
- Response Time: Usually within 24–48 hours
We take every privacy request seriously and aim to respond within the specified timeframe.